Overall Reputation
S10 Gym NYC consistently receives positive feedback for its urban accessibility and comprehensive fitness options, yet real members note areas for improvement across key aspects.
Facilities and Equipment
Members frequently praise the modern and diverse equipment selection, with high-end machinery and ample space for workouts.
- Cleanliness: Reviewed as consistently maintained, though minor upkeep gaps occur during peak hours.
- Crowding: Weekday evenings can lead to equipment wait times, a common complaint among users.
Staff and Services
The trainers receive high marks for expertise and personalized attention, enhancing member satisfaction.
- Customer support: Front desk staff are rated as friendly and efficient, yet response delays are occasionally mentioned.
- Training programs: Group classes are highlighted as engaging but fill quickly due to demand.
Atmosphere and Community
A motivating environment attracts members, with inclusive and energetic vibes fostering long-term commitment.
- Diverse crowd: Appreciated for welcoming all fitness levels, though some report noise levels as distracting.
Membership Value
Pricing reflects NYC standards, with good value for premium features like 24/7 access and varied amenities.
- Cost concerns: Some find fees high without promotions, recommending bundle deals.
